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MES does not rent or sell customer information to any other
business
Marine Exhaust Solutions (MES) is committed to quality service
and our commitment to your privacy is outlined below. MES uses
your personal information to enhance the quality of service we
provide to you. The collection of personal information is
consistent with recent Federal legislation, or the “Personal
Information Protection and Electronic Document Act” (PIPEDA).
The following document is to provide you with answers as to what
information MES may collect, how it is used, and the safeguards
in place to protect your personal information.
Please note that this privacy policy does not apply to the
practices of websites or companies which are not owned or
controlled by MES. You are encouraged to read through this
document and review it periodically as the document may change
from time to time.
Corporate Information
Personal Information
What is personal information?
Your personal information includes but is not limited to your
name, date of birth, address, telephone, email address, shipping
information and credit/financial information.
How is personal information collected?
Your personal information may be collected for billing, or
through voluntary disclosure, so we can send you publications by
mail or email. You may also provide us voluntarily with
information when submitting comments or completing
questionnaires. MES may receive personal information about you
from a third party, such as your agent, or a colleague. Your
consent is considered given if you do not contact MES to decline
promotional materials. How your personal information is used
will be outlined below.
Further, non-personally identifiable details may be collected
through the use of “cookies” on your computer. Anonymous data
such as your IP address, browser type, and specific pages you
have visited at www.marineexhaustsolutions.com may be collected for
marketing and tracking purposes to improve your online
experience with MES.
How is your consent obtained?
You may provide your consent for MES to collect your personal
information both implicitly and explicitly.
Implied consent is obtained when you furnish us with details in
order to provide you with a particular service. For example, you
provide MES with your email, or mailing address so that you may
receive a publication.
Expressed consent is obtained when you provide details in
writing or as part of the booking process.
You may choose not to provide us with your personal information
or consent; however, MES may then be unable to supply you with
the service requested.
How is your personal information used and protected?
MES collects personal information for the purposes of providing
you with up-to-date services and publications. Your
mailing/shipping information is used to distribute details,
promotions, and news that may be of interest to you. Your
opinions and comments are used to better customize our services
to our clients’ needs.
Personal information collected at the time contracting is used
to ensure that MES has a reliable means of contacting you for
the purposes of corresponding, billing, as well as conveying any
news pertaining to your contract. This information is stored in
a secure database, and can be accessed by you at any time as
defined in PIPEDA.
Further, information may be collected through surveys and
questionnaires. MES appreciates this feedback, and uses this
type of information to improve the quality of service we offer.
Your personal opinions may be published in the form of
testimonials, but your name & your company will only be
published with your expressed consent. Survey and questionnaire
information may also be used for marketing purposes to track
which advertising avenues are most successful in reaching
clients, and how MES may reach our clientele more effectively.
Personal information may be used if MES has reasonable belief
that this information could prove useful when investigating a
contravention of law (federal, provincial, or foreign) or to
protect or defend a legal interest.
Your personal information may be summarized for statistical
analyses that no longer identify you individually.
MES shall only collect and utilize your personal information for
the purposes stated above, and shall retain it only as long as
it is required for the services you have requested, and for a
reasonable duration thereafter, or to meet legal obligations.
Your personal information will be kept confidential and secure,
and will be disclosed to third parties only with your expressed
consent. MES does not rent or sell customer information to any
other business.
When may your personal information be disclosed?
Disclosure of your personal information by MES to a third party
will only occur under the following circumstances:
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You have given your expressed consent to share your personal
information for a designated purpose; |
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To third parties who are acting on the behalf of MES as agents,
suppliers, or service providers to deliver the services you have
requested. These agents are restricted by contractual controls
and are required to maintain the confidentiality of your
personal information once received, and to utilize this
information solely for the purposes of providing these services; |
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When required by law or an institution of authority to protect
or defend a legal interest. |
Promotional Material
You may choose to decline receiving publications from MES in two
ways. You may opt out of mail publications by contacting the MES
office, by phone or by email, and requesting that publications
not be sent to you. Further, you may choose to subscribe to
email promotions and the e-newsletter.
Online Security
MES takes every measure to ensure the security of your personal
information once it is received. However, no data transmission
made over the Internet is guaranteed to be secure. MES cannot
guarantee the security of information transmissions; you do so
at your own risk. Once received, MES protects your personal
information as outlined above.
Links
The MES website displays links to other sites for general
information that may be useful to you. While
www.marineexhaustsolutions.com
strives to link only to other reputable sites, MES accepts no
responsibility, liability nor control over these websites and
the means of information collection employed therein. You are
encouraged to examine the respective privacy policy of each
site.
Access to your Information
Contacting MES, as below, will provide access to your personal
information, within the guidelines of PIPEDA.
Questions and Concerns
MES will address any questions or concerns regarding this
privacy policy in a timely manner under the provisions of PIPEDA.
Requests may be directed to MES by:
Personal Information Protection and Electronic Document Act (PIPEDA)
The following links provide specific details about recent
federal legislation:
Understanding Cookies
Some Internet websites will create a small text file on your
computer, called a “cookie”. A cookie is created to store
information about you when you visit a particular site. This
text file is a string of code numbers and letters, and contains
information such as your IP address, and the pages you visited
on that site. The website ONLY has access to the cookie it
created, and not to other cookies or files on your computer.
Further, a website only has access to information you provide
(ie. your email address cannot be determined unless you provide
it on the site).
You may choose whether to allow cookies to be stored on your
computer or not. You can configure your browser to accept or
reject cookies, or notify you when a cookie is sent. Each
browser is different, so to learn how to change your cookie
settings, click the “Help” menu, and search the Help index for
cookies. If you do not allow cookies at all, you may be
restricted from viewing some websites.
The following links provide more information about cookies:
Your IP address
Every computer connected to the Internet is assigned an Internet
Protocol (IP) address. It is a unique number generally
associated with your Internet Service Provider (ISP), but it
does not contain any personal information about you. Your
Internet browser provides the website you are visiting with your
IP address, so that when you make an online request, the website
knows to which computer to send the information. Your IP address
can also be used to assess your general geographic location
based on the ISP you use. This information is used to customize
web pages to be more relevant to your geographic area.
The following links provide more information about IP addresses:
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